•
How did we do? Have you got some feedback for us? We would love to hear from you.
Here is some of our recent feedback:
…
Pierre (Desktop Support Consultant, Sydney, Australia):
Thank you for all your support and help with this product (Temperature Thermometer). Your customer service is outstanding! I deal with suppliers and manufacturers on a daily basis but have never come across such prompt and excellent service. Your company is very customer focused and I have no doubt that I will be a repeat customer in the future.
…
David (National IT Manager, Melbourne, Australia):
Just thought I’d drop you a note to let you know that your Ethernet thermometers are now a critical part of our infrastructure. They alert us to over temp warning in our Melbourne, Sydney and Brisbane server rooms, where we can take action and monitor the temperature via our Blackberry or our website [Ed: screen shot below].
It has saved us trips into the office as we have often been able to get security to reset aircon – we can then monitor it without making a trip in.
They have also saved our equipment on several occasions when we have had an aircon failure during the night.
I couldn’t recommend them enough.
Regards, David
…
Brian (Melbourne, Australia):
Your customer service sets a new high-water mark in my experience,
much appreciated, keep up the good work 
…
Mark (Perth, Western Australia):
Thank you very much for processing the order promptly for us.
We do strive for happy, well-looked after and supported customers. So please contact us to help spread the word, or let us know if we can help you better.
•
Did you receive a mobile phone headset or earphones for Christmas, but you’ve found that they don’t seem to work with your mobile phone handset? Then check out our TRRS head-phone adapters.
•
On the TH2E (temperature & humidity sensing units, over Ethernet) customers have a choice of two different factory options:
- Temperature / Humidity / Alerts / Event memory + logging
OR
- Temperature / Humidity / Alerts / SNMP / ModBus
In general, most customers want the TH2E units with ‘event memory’ and temperature/humidity logging. But if you require SNMP (e.g. for Nagios, NetSaint etc.) or if you require ModBus functionality for a specific application in your organisation, please mention this when ordering a TH2E.
The TH2E manual is available for download from here: TH2E PDF manual download.
SNMP is discussed in the TH2E manual from page 41 onwards.
ModBus is discussed in the TH2E manual on page 46.
Not sure what option you need? Then simply contact us for more information.
•
To celebrate the release of our latest version (v1.4) of our Data Logging software (called “ThermoSpider”) to suit our Ethernet Temperature Thermometers, we’re offering a AU$10 discount on the ThermoSpider Data Logging software right now.
Improvements in this release:
- Data graphing features now including continuous temperature history graph web export (e.g. so that other users on your network can see the Thermospider Data Logging output)
- Improved (reduced) memory usage
For a limited time only, our Data Logging Software is $AU65. Buy now for Mac/PC/Linux direct from our online store now (all upgrades to the product are free of charge, when future releases are made)
Direct online store URL:
http://store.kagi.com/cgi-bin/store.cgi?storeID=6FEWW_LIVE&&
Want to contact us? Want a formal quote? Simply fill out our quick ‘Contact Us’ form (click here).
•
Select one of the latest manual or software downloads from the list below:
Introducing the Thermospider Data Logging and Graphing application. Graph your TME Ethernet Thermometer over time, and export your thermometer data to a text file automatically:
Thermospider is now available to purchase from our online store:
http://store.kagi.com/cgi-bin/store.cgi?storeID=6FEWW_LIVE
Other popular downloads:
See our Downloads page for a complete list of all available downloads
•
Our product line-up has been updated extensively. All of the following products are available now, from our Online Store (Equals Greater Than)
Latest additions to the product range:
- TME-PoE => All in one Power-over-Ethernet solution for temperature monitoring
- TME-P-DIN-RAIL => Ethernet-based Thermometer (TME), with extended power range 5-30v, DIN rail
- THT2 => RS485 Thermometer / Hygrometer
- AD4RS-DIN-RAIL => RS232 / RS485 measurement module, with DIN Rail mount
- QuidoDuplex => Extenders of digital I/Os using RS485
- Gnome485 => Ethernet to RS485 converter
- Gnome232 => Ethernet to RS232 converter
- LD232 => Long Distance RS232 serial line extender set
Existing products:
- TME => Temperature sensor over Ethernet
- TME-PoE-Adapter => Temperature sensor over Ethernet, with addition of PoE adapter
- Thermospider => Data logging/graphing software for use with TME only
- TH2E => Temperature, Humidity, Dew-point sensor system, Ethernet-based with Email alerts
- TH2E-PoE-Adapter => Temperature/humidity/dew-point measurement, PoE adapter
For more details and information, see our Products page, or visit our Online Store (Equals Greater Than).
•
TH2E Ethernet Temperature Humidity sensor
The Temperature and Humidity (+ Dew-point) TH2E Ethernet thermometer models are now in stock, and ready for next-day dispatch. Perfect for monitoring server room environments, cool stores, factories, warehouses, offices etc. Complete with email alerts (inc. email to SMS capability), web-interface etc.
We stock the fully-featured TH2E model from Papouch. The model has these features:
TH2E’s are available now, from our online store:
•
Our temperature thermometer products come in a range of models, to suit different customer needs. Buy from our online store at any time. All items shipped from our Perth, Western Australia office, to Australia, and around the world.
Here is a quick summary of pricing of our products, ready to buy:
Temperature only:
- Ethernet Temperature Thermometer with full alerting and built-in web engine (Model – TME): AU$350
- Power over Ethernet Adapter + Ethernet Temperature Thermometer (Model – PoE Adapter + TME): AU$450
- USB Temperature Thermometer with ASCII output (Model TMU): AU$120
- RS232 / Serial Temperature Thermometer with ASCII output (Model TM): AU$70
Temperature and Humidity:
- Ethernet Temperature AND Humidity monitoring with full alerting and built-in web engine (Model – TH2E): AU$495
- Power over Ethernet Adapter + Ethernet, Temperature, Humidity monitoring (Model – PoE Adapter + TH2E): $595
Full pricing and online purchasing of our Ethernet Thermometers is available through our online store at any time:
http://store.kagi.com/cgi-bin/store.cgi?storeID=6FEWW_LIVE
(You can also use the 2nd page of our online store, to give you a pricing estimate for shipping to your destination. Just select a product, and add it to your shopping card to begin).
For quotations and purchase orders, please contact us via our Contact page. For the quickest response, please contact us via email or our ‘Contact Us’ form.
•
We’re happy to announce the availability of several products:
- TMEs with DIN-mount rails (perfect for getting a TME into an industrial environment)
- DIN-mount power supplies converting from 12v to 5V DC
- The Gnome 232 is a convenient RS232 Serial to Ethernet converter (enables you to connect an RS232 device via Ethernet)
For pricing, or if you would like a quote to write a Purchase Order, please contact us, and we can email you a quotation straight back.
•
The SNMP MIB files for use with TMEs are available in our Downloads section.
Here is an extract from page 41 of the TMEv1.8 manual (also available from our Downloads section):
MIB table
Temperature as number
- Name: int_temperature
- Object ID: 1.3.6.1.4.1.18248.1.1.1
- GET address: 1.3.6.1.4.1.18248.1.1.1.0
- Description: The measured temperature value in degrees Celsius as an integer – the measured value multiplied by ten. (For example, 56.9 °C is expressed as 569.)
Temperature as string
- Name: string_temperature
- Object ID: 1.3.6.1.4.1.18248.1.1.2
- GET address: 1.3.6.1.4.1.18248.1.1.2.0
- Description: The measured value as a text string. (For example, “+22,4″.)
Device name
- Name: device_name
- Object ID: 1.3.6.1.4.1.18248.1.1.3
- GET address: 1.3.6.1.4.1.18248.1.1.3.0
- Description: Thermometer name set by user.
For more details, please see the TME manual.
•
The TH2E product manual (Ethernet-based Temperature Humidity Intelligent Sensor) is now available for download. See our Downloads page for more information.
•
Our online store has had a face-lift… Have you visited it recently? If not, check it out:
•
How do I tell how much power I’ve exported to the grid with my smart power meter Email EM1000?
For those customers with a Email EM1000 single phase smart power meter (used by Synergy in Western Australia, and other utility companies elsewhere in Australia), here are the break-downs of what each register or display are on your power meter, assuming Import / Export power, such as a grid-connected solar photovoltaic (solar PV) array…
Pressing the RED button (top-right corner of the smart power meter) changes to the next display / register:
Display / Register number:
- Total kWh
- Total kWh – Peak
- Total kWh – Off Peak
- Total kWh – Weekday shoulder
- Total kWh – Weekend shoulder
- Total kWh – EXPORTED
- Total kWh – EXPORTED – Peak
- Total kWh – EXPORTED – Off Peak
- Total kWh – EXPORTED – Weekday shoulder
- Total kWh – EXPORTED – Weekend shoulder
- Voltage (e.g. 240v)
- Current (Amps) e.g. 2.5A
- Power Factor (e.g. -0.85)
- Display Test
- Time
- Date
The display / register list then repeats again.
Note: The “Exported” values will appear with a minus or ‘negative’ (-) symbol next to them, to indicate that you have exported power back to the grid .
•
ThermoSpider is our Ethernet Temperature Thermometer Data Logging and graphing application, available NOW for Windows PC, Apple Macintosh, and Linux.
Purchase a copy of ThermoSpider (Mac/PC/Linux) direct from our online store now.
Designed to work specifically with your TME’s, ThermoSpider will graph your one or more TME’s from the comfort of your workstation.
TME Temperature data is also exported to a text file, so that you can manipulate the data further with a spreadsheet, or any other tool.
Minimium hardware requirements:
- One or more networked TME (e.g. v1.7 firmware or newer) Ethernet Thermometer
Minimum computer workstation requirements to run Thermospider:
- Windows: 2000 or later. Recommended: Windows XP SP2
OR
- Mac OSX: 10.2 or later. Recommended Mac OSX 10.4, 10.5 or later
OR
- Linux: x86 based linux with GTK+ version 2.8 or higher, glibc-2.4, and libstdc++.so.6. For example: Ubuntu 6.10 or later, SUSE Linux Enterprise Desktop 10, Red Hat Enterprise Linux 5, Fedora 8 or later. Recommended: Fedora 8 or later.
ThermoSpider (Mac/PC/Linux) is available to purchase direct from our online store now. (all upgrades to the product are free of charge, when future releases are made)
•
The Ethernet Thermometer Revolution!
A thermometer with Ethernet data transmission + monitor. Simply plug in the device, perform a once-off configuration, and you’re ready to use the device to monitor temperatures.
Supplied complete (ready to use), with regulated power supply, Ethernet cable, software CD, and detailed instructions. Australian power supplies are used for Australian orders. Orders from outside Australia are supplied with overseas power supplies (common power supplies include USA, UK, Europe, Asia etc.).
Send temperature data over TCP/IP networks using protocols such as Web / HTTP, XML, HTTP Get, SNMP (UDP), Email (SMTP), WebService (Soap), ASCII (TCP), and MODBUS (TCP)
SMS (short messages sent to your mobile telephone) can be sent by using email-to-SMS services, such as Utbox.net. Read our setup article for more information about email-to-SMS services such as Utbox.net.
Print This Post
Powered by FireStats